This course highlights the significance of what is known as soft skills. Soft skills are qualities and behaviours that you possess such as good communication skills, creativity, problem-solving skills etc. They are personality traits which you can cultivate, grow and transform over time. The skills and lessons you will learn on this course are looked at in the context of a work environment. However, it is important to remember that all of these skills are transferable and we encourage you to put them into practice when and where you can.